About Asepeyo
Founded in 1915, ASEPEYO is one of the main mutual insurance companies for work-related accidents and occupational diseases in Spain. As a non-profit business association, its mission is to care for workers’ health through healthcare services and work accident management. It has more than 3,000 professionals distributed throughout the national territory.
The Challenge
ASEPEYO needed to digitize registered communications with workers, mutual members and patients, many of them with legal validity. These notifications include medical examinations, denials or suspensions of benefits, and must strictly comply with sector regulations.
Their key needs were:
- Replace traditional burofax, which is costly and complex, with a registered electronic delivery service via email.
- Guarantee the legal validity and traceability of communications.
- Increase efficiency and reduce human and economic resources in notification management.
- Have a reliable, easy-to-use and scalable digital solution.
The Solution
ASEPEYO implements eEvidence’s registered email transversally across the organization. The solution allows:
- Register content and delivery of notifications in an agile and secure manner.
- Integrate the tool into multiple internal and external processes.
- Gradually replace traditional methods (burofax and postal mail) with a digital and economical approach.
- Ensure regulatory compliance in all communications.
Results
The implementation of eEvidence has strengthened legal security and efficiency in ASEPEYO’s communications.
Main benefits:
- Streamlines registered notification processes.
- Reduces operational and human costs in communication management.
- Guarantees traceability and legal validity of notifications.
- Integrates transversally across the organization, becoming a mandatory standard in various processes.
- Strengthens legal security of internal and external communications.
- Consolidates as a key technology provider for ASEPEYO in the long term.
