About Cinfa
Laboratorios Cinfa is a leading Spanish pharmaceutical company with more than 50 years of history and international presence. It is the No. 1 laboratory in units and values in pharmacies in Spain. With the motto “Life drives us”, more than 2,000 professionals work to bring accessible health solutions closer and guarantee comprehensive care for patients, from prevention to treatment of pathologies.
The Challenge
In a sector as heavily regulated as pharmaceuticals, legal security in communications with third parties is key. Cinfa’s legal area needed to modernize the notification process, until then based on burofax and certified postal mail, with a digital alternative that guaranteed the same level of compliance.
Main objectives:
- Replace postal burofax with a digital alternative with legal validity.
- Strengthen legal security in sensitive communications.
- Maintain a high level of compliance in a regulated sector.
- Leverage technology as an ally to streamline processes.
- Drive accelerated digitalization after the pandemic.
The Solution
Cinfa implements eEvidence’s eEvidMail registered email, a digital solution equivalent to burofax that guarantees the irrefutable delivery of electronic communications with full legal validity.
Key features of the solution:
- Legal equivalence to postal burofax, but in 100% digital format.
- Simple integration into the legal area's workflows.
- Immediate sending and complete traceability of each communication.
- Immutable electronic evidence that strengthens compliance.
- Easy-to-use and scalable tool for different departments.
Results
The adoption of eEvidence has transformed the way Cinfa manages its registered notifications, bringing agility, efficiency and security to its legal and commercial processes.
Benefits achieved:
- Replacement of postal burofax with a 100% digital system.
- Agile and efficient sending of registered notifications.
- Irrefutable and immutable evidence over time of each communication.
- Extended use to multiple areas: commercial relations, distributor network, incidents with suppliers and legal notifications.
- Greater operational efficiency and ease of use for the legal area.
