About Femxa

Company specialized in employment consulting and training, with presence in Spain and Latin America. It has more than 250 professionals, 16 accredited training centers and more than 130 associated centers. Its mission is to design innovative training projects that respond to the specific needs of companies, administrations and individuals.

The Challenge

Femxa detected email delivery problems due to incidents with sending IPs, which generated risks in communication with their students. In particular, they needed to guarantee the delivery of training diplomas, a key communication for their students.

Main objectives:

• Ensure the delivery and verification of diplomas sent by email.
• Reduce incidents and student claims.
• Optimize administrative processes associated with mass sending of certificates.
• Have a simple and reliable system, even though there is no regulatory obligation in the educational sector.

The Solution

Femxa implements eEvidence’s eEvidMail registered email service, which allows them to strengthen the reliability of communications with students and ensure the validity of diploma delivery.

Key features of the solution:

• Use of the wildcard method for automatic multiple diploma sending.
• Evidence of sending and delivery of each email, available as proof in case of claims.
• Simple integration into the administrative processes of the training area.
• Scalable tool to manage large volumes of students.

Results

The implementation of eEvidence has allowed Femxa to optimize diploma sending management, reducing administrative times and providing greater peace of mind for both the center and students.

Benefits obtained:

• Mass and automated sending of diplomas with the wildcard method.
• Reduction of time spent on administrative tasks.
• Automatic verification of email delivery to recipients.
• Elimination of conflicts and student claims.
• Guarantee of a reliable service without the need for additional manual solutions.