What to expect

In using any product, parties should have a clear understanding of what to expect from each other. We encourage you to review these Legal Terms before registering with us.

eEvidence Terms of Service

Last updated: May 8th, 2018

These general terms of use and legal information (hereinafter, General Terms) regulate the use and access to the website www.eevidence.com, owned by Pricewin Networks, S.L. (hereinafter, eEvidence).

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following identifying data of the owner of this website are disclosed:

  • Company name: Pricewin Networks, S.L.
  • Registered office: C/ París 45, entresuelo 3ª, 08029 Barcelona
  • Registration data in the Mercantile Registry: Barcelona
  • Protocol: 3,660; Volume: 30,659; Folio: 38; Sheet: B177613, 1st Inscription)
  • Registration date: May 13th, 1998
  • Tax Identification Number (NIF): B61491114
  • Email for notifications: notifications@eevidence.com

Acceptance pof the General Terms

These General Terms govern the use of the eEvidence websites and services ("we" or "our") and access to these websites and services (hereinafter, the "Services"). Please read them carefully before using the services. Your access and use of our Services is conditioned on your acceptance and compliance with these Terms.


If you use the Services on behalf of an organization, you accept these Terms for that organization and ensure that you have the necessary authorization to act on behalf of, and bind, said organization to these Terms. In this case, "you/r" will refer to the organization you represent.

You can use the Services only in accordance with these Terms. You can use the Services as long as you are empowered to enter into a contract with eEvidence and as long as no applicable law prohibits you from doing so. The Services may be subject to change over time as we improve and add more features. We may stop, suspend or modify the Services at any time without prior notice to you. We may also remove any content from our Services at our discretion.

In order to use our services, it is essential that you meet the following requirements:

  • Fill in the required fields of the registration form truthfully;
  • Accept these General Terms of use; and
  • Accept the Privacy and Data Protection Policy.

In the event that the relationship you maintain with eEvidence implies that the latter has or should have the status of Person in Charge of the Treatment of Personal Data, the Terms and Conditions of eEvidence as the person in charge of the Treatment shall apply, which shall prevail in the event of conflict or doubt for such assumptions, about these General Terms.

Therefore, as a user you guarantee that all the data you provide us is true, accurate and complete, being your responsibility to update the information provided, in such a way that it reflects your real situation.

In the event that you provide us with any false, inaccurate or incomplete data, or if we consider that there are well-founded reasons to doubt the veracity, accuracy and integrity thereof, eEvidence may deny you access and present or future use of the Services.

Introduction to The Services

eEvidence is presented as a method to reliably certify in time and record; the contents and delivery of an email to a third party, including its attachments; the sole existence of a digital file attached to an email.

Registering for The Services

The Service will be enabled and provided to any user requesting its use for a given email address, provided that we can reasonably prove, to the extent of our possibilities, the legitimacy of who makes the request. In order to do so, we may send a confirmation email message to the email address provided by the user upon registration. eEvidence will not, in any circumstance, manually enable the service, for any email address, to any user claiming to be the legitimate holder of that email address.

Licensing of the service

eEvidence is based on a freemium business model, meaning it is provided free of charge, but a premium is charged for advanced features. The word "freemium" is a portmanteau combining the two aspects of the business model: "free" and "premium". Please review our Pricing Terms for additional terms ruling Premium Licenses.

Your Stuff & Your Privacy

You retain full ownership of your things at all times and we do not assume or claim, in any case, ownership of any of them. These Terms do not grant us any rights over your things or any intellectual property over them, with the exception of the limited rights that are necessary to administer the Services, as explained below.

We may need your permission to do things you ask us to do with your stuff; for example, hosting a copy of your emails and attached files. This includes product features at your disposal; for example, email traffic logs or the ability to download hosted files. You give us the permissions we need to do those things solely to provide the Services.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of eEvidence, its users and the public.

You are solely responsible for your conduct, the content of your emails and files, and your communications with others while using the Services. For example, it is your responsibility to ensure that you have the rights or permission needed to comply with these Terms.

As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and of your eEvidence account, which you may not be able to opt-out from receiving. You can choose not to receive most of the eEvidence communications, including our newsletter, messages for new users, etc. Please see Notices and Updates under your user private area for more information.

The data that you can potentially provide us with includes geolocation data, which eEvidence will treat with complete confidentiality and in accordance with the regulations applicable to the protection of personal data.

Securing Your Important Stuff

In order to effectively prove the contents of an email and its attached digital files submitted to eEvidence, it is essential that an unaltered copy of the original emails and of the digital files exists. Your failure to produce such copy will impede eEvidence to corroborate the contents and integrity of these emails and files.

Depending on your eEvidence license conditions, we may store, when you ask us to do so, copies of your emails, of digital files attached to these and of other digital files related to the emails you submit to eEvidence. On some eEvidence licenses, for example Free Licenses, we don't. If your license does not include the storage of a copy of the emails and digital files you have submitted to eEvidence, it will be your entire responsibility to keep a secure and unaltered copy of these emails and digital files. eEvidence cannot be held responsible of not being capable to corroborate the content of these emails and files, should you fail to produce them.

Whatever the license you register for, even if your license includes storage features, we highly encourage you to keep secure and unaltered copies of any emails and digital files you submit to eEvidence. It never hurts.

Your Responsibilities

eEvidence gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by eEvidence, in the manner permitted by these Terms.

Files and other content in the Services may be protected by intellectual property rights of others. Please do not use the Services to submit, upload or send via email files unless you have the right to do so. You, not eEvidence, will be fully responsible and liable for what you use while using the Services. You must not submit spyware or any other malicious software to the Service.

You, and not eEvidence, are responsible for maintaining and protecting all of your stuff.

eEvidence will not be liable for any loss or corruption of your stuff, or for any costs or expenses associated with backing up or restoring any of your stuff.

If your contact information, or other information related to your account, changes, you must notify us promptly and keep your information current. The Services are not intended for use by you if you are under 18 years of age. By accepting these Terms, you guarantee that you are over 18 years of age.

eEvidence Liability

As a user, you are responsible for having the services and equipment necessary for browsing the Internet and accessing our Services. In the event of any incident or difficulty in accessing them, we ask you to inform us of this by email to the address support@eevidence.com, which will proceed to analyze the incident.

eEvidence does not control nor is it responsible for the content posted by Users through the Services, and they are solely responsible for the legal adequacy of said content. In particular, eEvidence excludes any liability for damages of any nature eventually derived, by way of example: (i) the interruption of the operation or the lack of availability of access to the Services, deficiencies in the Internet access service, or by interruptions of the Internet network; (ii) the violation of the User's privacy and / or the impersonation of his identity by third parties; (iii) the eventual transmission of elements that negatively affect your computer systems; (iv) the accuracy, completeness and timely updating of the files; (v) the precision, integrity or quality of the material generated and / or transmitted by, or for, the User.

Users are solely responsible for the infractions they may incur or for the damages that may be caused by them by the use of the Services, leaving eEvidence, its partners, collaborators, employees and representatives exonerated of any kind of responsibility that could be derived by the User's actions.

The User is solely responsible for any claim or legal, judicial or extrajudicial action, initiated by third parties against eEvidence based on the use of the Services by the user. Where appropriate, the User will assume all expenses, costs and compensation incurred by eEvidence due to such claims or legal actions.


eEvidence expressly prohibits the performance of "framing" or the use by third parties of any other mechanisms that alter the design, original configuration or content of its website/s.

Account Security

You are responsible for safeguarding the password that you use to access the Services and you agree not to disclose your password to any third party. We will not store the password you use to access the Services, but a cryptographic representation of it. It is not possible to retrieve your original password from its cryptographic representation. If you forget your password, we can allow you to create a new password for your account, but we will not allow you to retrieve the one you have forgotten. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account.

You are responsible for any activity using your account and the email address registered for your eEvidence account, whether or not you authorized that activity. You should immediately notify eEvidence of any unauthorized use of your account or associated email address. You acknowledge that if you wish to protect your transmission of emails and its attached files to eEvidence, it is your responsibility to use a secure encrypted connection to communicate with the Services. eEvidence cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

eEvidence Property

All right, title, and interest in and to the Services (excluding your stuff) are and will remain the exclusive property of eEvidence. The Services are protected by copyright, trademark, and other laws of both Spain and foreign countries. Thus, eEvidence is the owner or licensee of all intellectual and industrial property rights included in its website, as well as the content accessible through it, such as texts, images, graphic design, navigation structure, information and contents that are collected in them, corresponding therefore to eEvidence the exclusive exercise of the rights of exploitation of the same in any form and, especially, the rights of reproduction, distribution, public communication and transformation, in accordance with national and international legislation of intellectual and industrial property rights.

Nothing in the Terms gives you a right to use the eEvidence name or any of the eEvidence trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding eEvidence, or the Services, is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

Acceptable Use Policy

eEvidence is opened to anyone, worldwide, and we are proud of the trust placed with us. In exchange, we trust you to use our Services responsibly. You agree not to misuse the eEvidence services. For example, you must not, and must not attempt to, use the services to do the following things:

  • access, tamper with, or use non-public areas of the Services, eEvidence's computer systems, or the technical delivery systems of eEvidence's providers;
  • probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
  • forge any TCP/IP packet header or any part of the header information in any email, or in any way use the Services to send altered, deceptive or false source-identifying information;
  • interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, deceptive or false source-identifying information, including "spoofing" or "phishing", mail-bombing the Services, or by scripting the creation of stuff in such a manner as to interfere with or create an undue burden on the Services;
  • email anything that is fraudulent, unlawful, misleading, or infringes another's rights; or
  • violate the law in any way, or to violate the privacy of others, or to defame others.

Abuse and Spam

Technical abuse and user abuse is not tolerated in eEvidence, and doing so will result in permanent suspension. Any accounts engaging in the activities specified below are subject to permanent suspension.

  • Serial Accounts: You may not create serial accounts for disruptive or abusive purposes, or with overlapping use cases. Mass account creation may result in suspension of all related accounts. Please note that that any violation of the Terms of Service by Premium License users may be cause for permanent suspension of all accounts associated to the violator's Premium License.
  • Malware/Phishing: You may not email malicious content intended to damage or disrupt another's browser or computer or to compromise another's privacy.
  • Mass-mailing and batch process: You may use the service as part of a business' automated workflow, including batch processing. However, using the service for mass mailing and for email marketing campaigns of any kind is forbidden.
  • Spam: You may not use the eEvidence service for the purpose of spamming anyone. What constitutes "spamming" will evolve as we respond to new tricks and tactics by spammers. Some of the factors that we take into account when determining what conduct is considered to be spamming are: (i) If you have repeatedly sent a large amount of emails in a short amount of time; (ii) If we experience an anomalous high number of delivery errors when trying to deliver your emails to third parties; (iii) If we detect an anomalous high number of postmaster email returns from emails being delivered by us to third parties on your behalf; (iv) If the reputation of our IPs is challenged by emails being sent by you to third parties.


Your account may be suspended for Terms of Service violations if, we believe at our sole discretion, any of the above to be true. Accounts created to replace suspended accounts will be permanently suspended.

Accounts engaging in any of these behaviors may be investigated for abuse. eEvidence reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you violate these Rules or the Terms of Service.


You can stop using our Services any time. We reserve the right to suspend or end the Services at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others' use of the Services. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating these Terms, a court order, or danger to other users) where we may suspend immediately.

eEvidence is Available "AS-IS"

Though we want to provide you a great service, there are certain things we cannot promise. For example, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", AT YOUR OWN RISK, WITHOUT WARRANTIES, EXPRESS OR IMPLIED, OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Services or any content thereon. eEvidence will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services. You also agree that eEvidence has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from eEvidence or through the Services, will create any warranty not expressly made herein.

Limitation of Liability



We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog or Terms page, so please check those pages regularly. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services.

Miscellaneous Legal Terms

The applicable law in the event of a dispute or conflict of interpretation of the terms that make up these Terms will be Spanish law, unless the regulations for the protection of consumers and users establish the applicability of different legislation.

For the resolution of any conflict that may arise, we will submit to the jurisdiction of the Judges and Courts of the domicile of eEvidence, or of the User, at the latter's choice, provided that it is located in Spanish territory, or to any other jurisdiction whose applicability is imposed by law.

These Terms constitute the entire and exclusive agreement between eEvidence and you regarding the Services, and supersede and replace any prior agreements, terms and conditions applicable to Services. These Terms create no third party beneficiary rights. eEvidence's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but eEvidence may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. eEvidence and you are not legal partners or agents; instead, our relationship is that of independent contractors.