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The understanding of how a product works and of its scope is the key to realize its possibilities and what it can do for you. This is what these FAQs are meant for.


I've reached my free license's eEvid limit.

We decided to offer eEvidence as a freemium service. Although you can use the service for free, forever, freemium means that the service is provided free of charge up to a certain limit. In our case, each license allows a maximum number of emails to be registered a month.

When you reach this limit on a free license, you can either:

  1. upgrade to a monthly subscription Scale plan; or
  2. wait for the next month to have your free eevids reset.

Go to Pricing for more details.

Thank you for asking!
eEvidence Support Team

Related to Freemium Upgrade Features Pricing 

"The last time I sent an email to eEvidence, it did not go through. Instead, I got an email saying I have reached my free license's limit. What should I do?"

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