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The understanding of how a product works and of its scope is the key to realize its possibilities and what it can do for you. This is what these FAQs are meant for.

FAQWelcome to eEvidence

Will you register an old email sent by other means?

We are sorry, we can't. In order to effectively register an email, we need to be the middleman between the sender and the recipient in the course of its transmission. This applies for both, the emails you send and the ones you receive.

What you can do, however, is forward the email to ''. We can't accredit that the original email was really sent and delivered, neither by whom nor when, but we will at least register its contents.

What if it's a forgery?

Internet email messages consist of two major sections:

  • Header, structured into fields, mostly standard, such as From, To, Subject, Date, and other information about the email.
  • Body, the basic content, similar to the body of a regular letter.

An email message is essentially a set of ASCII characters. Accordingly, both the header and the body of an email are very easy to manipulate and forge: you only need a text editor program to do so.

This is why we can't accredit the delivery of an email you claim to have sent, unless you did send it through us. Otherwise, how could we know whether that is a legitimate email or a forgery?

Thank you for asking!
eEvidence Support Team

Related to Header Body Tips 

"I need to prove the delivery of an email I sent some time ago, although this time I did not send it through eEvidence. What should I do to obtain from you the proof of delivery that I need?"

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