Privacy Policy

Last updated: March 11th, 2025

This Privacy Policy applies to any type of data that eEvidence processes, whether personal data of individuals, end consumers, or contact data of entities and/or self-employed individuals. All of them will be collectively referred to as USERS.

This Privacy Policy regulates and explains how we collect and process personal information from USERS who use our website and/or the services accessible through it.

Any changes in data processing will be reflected and updated in this policy; therefore, we recommend that USERS review it frequently and, if you have any questions, please write to us at notifications@eevidence.com.

1. Who are we?

Pricewin Networks, S.L., with Tax ID number B61491114, registered on 05/13/1998 in the Commercial Registry of Barcelona, Protocol: 3,660; Volume: 30,659; Folio: 38; Sheet: B177613, 1st Inscription) with registered office at C/ París 45, entresuelo 3ª, 08029 Barcelona, Spain and email: notifications@eevidence.com (hereinafter eEvidence) is the CONTROLLER of the USER’s personal data and informs you that this data will be processed in accordance with the applicable regulations and, especially in accordance with European data protection regulations.

2. What is personal data?

Personal data is any information that, independently or combined with other available information, identifies or allows the identification of an individual, directly or indirectly, such as name, surname, image, voice, postal address, email, phone number, official identification documents, etc. and/or that is related to an individual, such as their bank account number, credit and/or debit card number, IP address, physical conditions, tastes, preferences, habits and behavior, and/or the products or services they contract and/or information about web browsing, obtained through cookies.

3. What data do we process?

The types of personal data that will be processed will depend on each processing operation to be carried out and, in any case, will be strictly necessary to carry out such processing.

In each form and/or contact method, the USER will provide, at minimum, the data marked with an asterisk (*), with the inclusion of data in the remaining fields being voluntary. In the event that the USER shares personal data in voluntary and/or mandatory fields, they are informed that these will only be used for the purpose of fulfilling the request or inquiry made. The USER guarantees that the personal data provided to eEvidence is truthful and is responsible for communicating any modifications to it. If you register on behalf of an organization, you accept these terms for that organization and ensure that you have the necessary authorization to act on its behalf.

eEvidence will process the data necessary to fulfill the processing purposes and that will be requested at each time depending on the specific case, such as:

a) Name and surname of the USER and/or Company Name in case of an entity. b) Position held in the company in case of an entity. c) Postal address and work or personal contact email. d) Work or personal contact phone. e) Invoices for contracted services. f) Bank account number. g) Payment method data. h) Data derived from profiling performed on each USER regarding their interaction and interests stored in their registered USER profile.

This data will be processed by eEvidence both for the specific moment of service provision and subsequently to be able to inform and/or manage information and possible offers that are most appropriate for USERS.

4. Types of USERS

In general, the following personal data will be processed in accordance with the PRIVACY POLICY and/or COOKIE POLICY:

a) USERS visiting the Website.

b) USERS requesting information, quotes and/or services through the various forms available on the Website, or

c) Registered USERS, whether free or paid.

5. Data processing, purpose, legal basis and retention periods

eEvidence performs the following personal data processing operations:

a) Processing purpose: Management and response to inquiries or questions raised through contact forms.
Legal basis: Legitimate interest of eEvidence in responding to inquiries or questions raised.
Recipients: No transfers to third parties are made.
Retention periods: Until the resolution of the request or inquiry made.

b) Processing purpose: Management of registered USER account (free or paid).
Legal basis: Informed and express consent of the USER granted upon registration.
Recipients: No transfers to third parties are made.
Retention periods: While the USER’s account is active.

c) Processing purpose: Management, billing and collection of contracted service(s).
Legal basis: Pre-contractual, contractual and/or post-contractual execution. And, in case it is necessary to carry out management and collection claims for services, data processing will be carried out based on the legitimate interest of defending the rights and interests of eEvidence.
Recipients: For the correct contractual execution of services, data may be shared with: Public Bodies and Administrations; Financial entities (for payment management); Technology service providers.
Retention periods: Until the end of service contracting and/or registered USER account (free or paid); as well as during the legal periods for billing and/or accounting and warranty periods of the services provided.

d) Processing purpose: Management of contracted services provision, such as email certification service (eEvidEmail), electronic signature service (eEvidSign), certified SMS service and/or certified web notification service.
Within the framework of these services, third-party data may be processed, such as recipients of certified emails or signers of electronic documents (for example, recipient’s email address, IP address, metadata related to communication certification). Such processing will be carried out exclusively at the request of the registered user who requests it and with the sole purpose of providing the contracted service.
Legal basis: Contract execution.
Recipients: No transfers to third parties are made, except in the following cases:
(i) When necessary to comply with applicable legal obligations.
(ii) In case the USER has contracted a paid plan that includes the option of secure storage of encrypted copies of emails and digital files and, only when requested, the data will be stored in Amazon Simple Storage Service (Amazon S3). For more information about Amazon’s privacy policy, you can consult the following link: https://aws.amazon.com/es/privacy/.
Retention periods: Data will be kept while the contractual relationship is maintained and for the time necessary to comply with legal and contractual obligations according to current regulations.

e) Processing purpose: Sending periodic communications and/or newsletters.
Legal basis: Informed and express consent of the USER granted upon subscription to such communications.
Recipients: No transfers to third parties are made.
Retention periods: Until the USER expresses their opposition to the processing through a simple and accessible opt-out procedure in each advertising communication or through express request sent to the email opt-out@eevidence.com.

f) Processing purpose: Sending communications related to eEvidence’s activity; as well as commercial communications regarding eEvidence products or services related to contracted services.
Legal basis: Legitimate interest of eEvidence to keep its customers informed about products or services related to contracted services.
Recipients: No transfers to third parties are made.
Retention periods: Until the resolution of the relationship between the USER and eEvidence and/or until the USER expresses their opposition to the processing through a simple and accessible opt-out procedure in each advertising communication or through express request sent to the email opt-out@eevidence.com.

g) Processing purpose: Storage and retrieval of data of USERS who visit and/or interact on the eEvidence Website (Cookies).
Legal basis: Informed and express consent of the USER granted when visiting the Website or social network profile and accepting and/or configuring cookies.
Recipients: Third-party recipients of cookies.
Retention periods: While the USER does not delete them and/or during the periods indicated in each cookie.

In data processing operations whose legal basis is legitimate interest, the corresponding balancing test has been previously carried out in order to ensure that our legitimate interest does not prevail over the interests, rights or fundamental freedoms of USERS.

6. Data Processors and Recipients

The processed personal data may also be processed by external collaborators, as eEvidence’s data processors, to perform the following services:

a) Computer services, hosting services and telecommunications networks. b) Labor, accounting and/or legal management services. c) Information archiving, management and destruction services. d) Marketing and advertising services.

eEvidence will not transfer personal data to any third party without first having informed and obtained the consent of the data subject and only in limited cases.

In such cases, all of them will maintain the same level of protection of your personal data committed in this PRIVACY POLICY and/or in data protection or cybersecurity regulations.

7. International transfers

In general, eEvidence avoids making international transfers outside the EU territory, selecting providers that are within the European Economic Area. However, in case it is necessary to make them due to any service provider, eEvidence will adopt the necessary organizational, technical and contractual measures to guarantee the protection and security of your data, such as, for example, signing with the authorized subcontractor or third-party recipient the European Commission’s Standard Contractual Clauses, carrying out impact assessments on the international transfer in question that allow evaluating the risk and adopting measures for its mitigation, encryption of data in transit or at rest, pseudonymization of data subject to international transfer, the possibility that the data subject can claim damages directly against the authorized subcontractor or third-party recipient, always safeguarding the rights of USERS and current regulations in this matter.

8. Where do we obtain the data from?

We obtain USER data from various sources:

a) Directly from USERS who have contacted through the various forms of communication available on the Website and/or official social network profile and/or who have registered by filling out the various forms available on the website. b) Directly from USERS who have left their comments on the blog through the form provided for this purpose. c) Also, through the cookie system, eEvidence will obtain certain data from USERS visiting the Website, about browsing; provided that the USER has previously accepted the COOKIE POLICY.

9. Exercise of rights

eEvidence informs data subjects that they have the following rights:

a) Access: allows the data subject to obtain information about whether eEvidence is processing personal data concerning them or not and, if so, the right to obtain information about the personal data subject to processing.

b) Rectification: allows correcting errors and modifying data that turns out to be inaccurate or incomplete.

c) Deletion: allows personal data to be deleted and no longer processed by eEvidence, unless there is a legal obligation to keep them and/or other legitimate reasons for their processing by eEvidence do not prevail.

d) Limitation: allows the data subject to request eEvidence to apply measures on that data, to limit the processing of the data while verifying their accuracy or the legitimacy of their processing; or, prevent their modification or, where appropriate, their deletion or suppression, to keep them as evidence or basis for claims.

e) Opposition: in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. eEvidence will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

f) Portability: allows the data subject to receive their personal data and/or have them transmitted directly to another controller in a structured, commonly used and machine-readable format.

The data subject can exercise their rights of access, rectification, deletion, limitation of processing, opposition, portability of their personal data or revoke their consent, by written communication addressed to eEvidence at the following email: privacidad@eevidence.com.

10. Data Protection Officer and complaint to a supervisory authority

If you have any information or questions in this regard, please do not hesitate to contact eEvidence through the email privacidad@eevidence.com.

Likewise, any incident that the USER has regarding data protection can contact eEvidence’s Data Protection Officer through the email dpo@eevidence.com.

And we remind you of the address of the Spanish Data Protection Agency for any claim and/or additional information about your rights www.aepd.es.

11. Security and guarantees

eEvidence is committed to adopting the security measures within its reach that guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, all in accordance with the applicable regulations.

12. Minors

eEvidence directs the Website and/or the provision of services to people over 18 years of age. Therefore, if a minor wishes to request information, and/or acquire eEvidence’s services, please do so with prior authorization from their parents or guardians.

eEvidence does not deliberately collect information from people under 18 years of age without the written and express authorization of the parents and/or guardians of the minors. Likewise, eEvidence will implement the appropriate technical means to prevent minors from accessing the contracting of services offered by eEvidence without the express consent of their parents or guardians.

If eEvidence detects that a minor is using this Website, requesting information, and/or service, without the authorization of their parents and/or guardians, it will proceed to cancel the sent information and communicate it to the competent authority or body. For this, eEvidence requests the collaboration of everyone, in the sense that, if someone detects the disclosure and/or use of any of this data, please communicate it through the provided email, so that we can proceed as appropriate.

13. Social networks

The service provider of eEvidence’s official profiles on social networks, X and LINKEDIN is the entity eEvidence (hereinafter the OFFICIAL SITES).

Access and use of the OFFICIAL SITES requires acceptance of the Specific Conditions of the Social Networks Section, the LEGAL NOTICE and PRIVACY POLICY detailed; as well as the policy and rules of the X and LINKEDIN social network platforms. However, the general operation of the social network is primarily regulated by the conditions established by the owner and/or provider of the social network and, secondly, by these conditions.

eEvidence may remove from the OFFICIAL SITES any information that goes against the rules established in the LEGAL NOTICE or PRIVACY POLICY and/or owner of the social network, as well as against what is provided for by law, morality, public order.

Similarly, the owners or providers of social networks may remove those contents that, either ex officio or through a complaint from another USER, go against the rules or operating rules imposed by the provider of each of the networks.

To stop following the OFFICIAL SITES, the USER must follow the steps indicated in the operating and use conditions of each social network provider in question, without eEvidence being able to intervene in this process.

However, eEvidence reserves the right to create, edit, modify and/or delete sites, profiles and accounts, without the need for prior notice.

Social network profiles and accounts are aimed at people over 14 years of age. However, the OFFICIAL SITES are aimed at adults, so those minors over 14 years of age should not register, nor use any service offered on the OFFICIAL SITES, profile or account of eEvidence on social networks, nor provide any personal information. eEvidence will carry out the necessary procedures to prevent the use of the OFFICIAL SITES and/or profile or account of social networks by minors, to the extent possible.

The USER may publish and exchange information and contents, as well as establish communication between several USERS, provided that the use does not transcend a particular use and, in no case, has an economic or commercial purpose.

The USER is obliged to make reasonable use of the OFFICIAL SITES and their contents, according to the possibilities and purposes for which it is conceived in accordance with uses and customs, morality, current legislation, these rules and the rules and policies published by social networks. The USER will be solely responsible for the information, images, opinions, allusions or contents of any kind that they communicate, host, transmit, make available or display through the OFFICIAL SITES.

eEvidence cannot be considered editorially responsible for the contents published by the USER and expressly declares that it does not identify with any of the opinions that USERS publish on the OFFICIAL SITES, of whose consequences the sender is entirely responsible.

In any case, the use of the OFFICIAL SITES for illegal or unauthorized purposes is prohibited, with or without economic purpose, and, more specifically and without the following list being limiting, the following is prohibited:

• Hosting, storing, disclosing, publishing, distributing or sharing any content that may be considered as a violation in any way of the fundamental rights to honor, image and personal and family privacy of third parties, data protection and, very especially, of minors.
• Hosting, storing, disclosing, publishing, distributing or sharing images or photographs that collect images or personal data of third parties without having obtained the appropriate consent from their owners.
• Hosting, storing, disclosing, publishing, distributing or sharing any content that violates the secrecy of communications, the infringement of industrial and intellectual property rights or the regulations governing the protection of personal data.
• Reproducing, distributing, making available or in any other way sharing, inside or outside the OFFICIAL SITES, photographs or images that have been made available by other USERS.
• Hosting, storing, disclosing, publishing, distributing or sharing any material or information that is illegal, racist, obscene, pornographic, abusive, defamatory, misleading, fraudulent or in any way contrary to morality or public order.
• Using the service to insult, defame, intimidate, violate one's own image or harass other USERS and/o third parties.
• Introducing computer viruses, defective files, or hosting, storing, distributing or sharing any other material or computer program that may cause damage or alterations to the contents, programs or systems of the OFFICIAL SITES.
• Using the OFFICIAL SITES to send advertising or commercial communications, to issue messages for advertising purposes or to capture data for the same purpose.
• Using the OFFICIAL SITES, regardless of their purpose, to send mass and/or repetitive unsolicited emails to a plurality of people, nor to send third-party email addresses without their consent.
• Impersonating a third party for any purpose.

eEvidence may notify and collaborate promptly with the competent police, judicial and/or administrative authorities if it detects illegal use of the OFFICIAL SITES.

The USER is informed that the contents and services offered through the OFFICIAL SITES -including texts, graphics, images, animations, musical creations, videos, sounds, drawings, photographs, all comments, exhibitions and html code of the same, as well as the trademarks, trade names or distinctive signs that appear without this enumeration being limiting- are protected by intellectual and industrial property laws. The ownership of the rights over any of the aforementioned contents may correspond to both eEvidence and third natural and/or legal persons.

The publication of the aforementioned contents through the OFFICIAL SITES will not imply in any case the assignment, waiver or transmission, total or partial, of the ownership of the corresponding intellectual and industrial property rights by eEvidence and/or its legitimate third-party owners to the USER. Under no circumstances may the USER make use or utilization of the services and contents existing on the site that is not exclusively personal.